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Some emails are too sensitive to sit unprotected in a mailbox

Lockbox gives your most sensitive messages their own vault. Locking a message redacts its content from the mailbox and replaces it with an image placeholder. That message can only be opened after passing multi-factor authentication—so even if an account is compromised, the sensitive data remains under lock and key.

PF
Partner Firm Legal
To: s.williams@techcorp.com
12:00 PM

Confidential: Settlement Agreement — Review Required

Message in Lockbox

Email content hidden for extra security

You locked this message, so the content cannot be viewed in your inbox until you unlock it.

Lockbox keeps your sensitive email safe from prying eyes. Keep it locked as long as you need, then tap the button above to unlock it and return the original content to your inbox.

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PF
Partner Firm Legal
To: s.williams@techcorp.com
12:00 PM

Confidential: Settlement Agreement — Review Required

Dear Ms. Williams,

Please find attached the finalized Settlement Agreement in the matter of Williams v. Mercer Industrial Holdings, LLC (Case No. 2024-CV-08841). Both parties have reached terms and this agreement is ready for your review and signature.

Key terms include:

  • Settlement amount of $285,000, payable within 30 days of execution
  • Full release of all claims by both parties
  • Non-disclosure of settlement terms
  • No admission of liability by either party

Please review the attached document carefully. If you have any questions or require revisions, do not hesitate to contact me directly. We ask that you return an executed copy no later than Friday, March 20.

Warm regards,
Rebecca Harmon
Senior Associate — Litigation
Partner Firm Legal LLP
legal@partnerfirm.com · (312) 555-0187

How do you lock a message?

Navigate to the Lockbox tab in the X-ray page for the message you want to lock. By default, messages are always unlocked. You can either change the timeframe the message remains unlocked to 4 hours or lock it immediately.

Messages can also be locked through admin-defined workflows that automatically protect certain message types.

How do you unlock a message?

You can click Unlock from the placeholder message in your email client or return to the X-ray page and click Unlock from the Lockbox tab. Either way, you must provide the security checkpoint code sent to your authenticator device and click verify.

What kinds of messages should be locked?

Any message containing sensitive information you wouldn't want exposed in a mailbox— legal correspondence, HR communications, financial data, or anything containing PII. If it would cause damage in the wrong hands, Lockbox it.

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