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  5. Email Traffic Control

Every inbox needs a control tower.

Email Traffic Control (ETC) replaces rigid rule logic with intelligent, point-and-click workflows to give administrators a new level of control over email handling. Build your own code-free workflows or apply ready-to-use templates across client environments with ease.

Detect PII, PHI, or financial data in outbound email and trigger automatic protections like block, quarantine, or encrypt.

Automatically trust known senders, without creating dangerous allow lists or breaking zero trust.

Detect password reset emails and automatically lock them to cut off lateral movement from compromised inboxes.

When Any
Trigger a workflow if any or all conditions are met.
conditions are found
New
Stack multiple conditions to create powerful workflows that handle email with precision.
  • Email Content
    detects
    Personal Identifiable Information (PII)
    Edit existing conditions to keep up with unique customer requirements.
    Delete condition
Take these actions in order (starting at the top)
New
Stack multiple actions to create powerful workflows that handle email with precision.

Drag handle to change order

  • deliver email viaBracket
    Actions are editable, so you can quickly tweak and adjust how Shield handles your mail.
    Delete action
When Any
Trigger a workflow if any or all conditions are met.
conditions are found
New
Stack multiple conditions to create powerful workflows that handle email with precision.
  • Any Sender Address contains
    support@mailprotector.com
    Edit existing conditions to keep up with unique customer requirements.
    Delete condition
  • Any Sender Address contains
    mailprotector.com
    Edit existing conditions to keep up with unique customer requirements.
    Delete condition
Take these actions in order (starting at the top)
New
Stack multiple actions to create powerful workflows that handle email with precision.

Drag handle to change order

  • trust the sender destination: inbox
    Actions are editable, so you can quickly tweak and adjust how Shield handles your mail.
    Delete action
When Any
Trigger a workflow if any or all conditions are met.
conditions are found
New
Stack multiple conditions to create powerful workflows that handle email with precision.
  • Message Body
    detects
    Password Reset
    Edit existing conditions to keep up with unique customer requirements.
    Delete condition
Take these actions in order (starting at the top)
New
Stack multiple actions to create powerful workflows that handle email with precision.

Drag handle to change order

  • lock with Lockbox
    Actions are editable, so you can quickly tweak and adjust how Shield handles your mail.
    Delete action

How is ETC different from traditional email security rules?

In most systems, you build the detection logic yourself—matching fields to values, writing regular expressions, or in some cases learning an entirely new programming language. The process is cryptic, time-consuming, and still not accurate enough.

ETC works differently by analyzing the complete context of every message. Intelligent Data Detectors—bespoke programs trained to recognize entire categories of sensitive and risky messages—do the heavy lifting. Admins apply them through a point-and-click workflow builder that makes complex logic accessible without writing a single line of code. The result is more accurate detection, less manual work, and no regex required.

Is ETC included in Shield or is it an add-on?

At Mailprotector, we believe core security functionality shouldn't cost extra, so ETC is available to all Shield partners at no charge. If you want DLP functionality anywhere near the power of ETC elsewhere, you're going to have to upgrade to pricey licenses (like Microsoft E5).

Is workflow activity logged?

Yes. All workflow activity is logged in the Timeline tab of X-ray—which workflow triggered, what actions were executed, and delivery details. From the workflow itself, you can also see recent messages it triggered and jump directly to the X-ray for each one. It's always clear what's running, what it's catching, and whether it needs adjustment.

What is Bracket?

Bracket is Mailprotector's email encryption solution, and one of the actions ETC can trigger automatically. When a workflow detects sensitive content, it can route that message through Bracket for effortless data loss prevention. No apps, plugins, or passwords required on either end. Learn more about Bracket.

What is Lockbox?

Lockbox is Shield's sensitive message vault. When ETC detects something worth extra security—like a suspicious password reset email—it can trigger the message to be locked down automatically. Content is redacted and replaced with a placeholder only MFA can unlock. Learn more about Lockbox.

Want to see Shield in action?

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